🔒 Your privacy matters to us. This policy explains what data we collect, how we use it, and the controls you have. We will never sell your personal data.
CoinChest ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you use our platform and services.
This policy applies to all users of CoinChest, including visitors to our website and registered account holders. By using our Service, you consent to the data practices described in this policy.
Account Information: When you register, we collect your name, email address, and password (stored securely via hashing). If you sign in via Google, we receive your name, email, and profile picture from Google.
Usage Data: We collect information about how you interact with the platform — which offers you view, complete, and redeem, as well as timestamps and session durations.
Technical Data: We collect your IP address, browser type, device type, operating system, and approximate geographic location for fraud prevention and offer localisation.
Referral Data: If you join via a referral link, we record the referral relationship to calculate and pay commission accurately.
Communications: If you contact our support team, we retain those communications to help resolve your issue and improve our service.
We use your data to:
We do not use your data for targeted advertising within CoinChest. We do not sell your personal data to any third party.
We use cookies and similar technologies to maintain your session, remember your preferences, and analyse platform usage. For full details on the cookies we use and how to manage them, please read our Cookie Policy.
We retain your personal data for as long as your account is active or as needed to provide services. If you request account deletion, we will delete or anonymise your data within 30 days, except where retention is required by law (e.g. financial records, which may be retained for up to 7 years).
Depending on your location, you may have the following rights regarding your personal data:
To exercise any of these rights, contact us via our Support page. We will respond within 30 days.
We implement industry-standard security measures including SSL/TLS encryption, password hashing (bcrypt), rate limiting, and anomaly detection to protect your data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
CoinChest is not intended for users under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have collected data from a child under 18, we will delete it promptly. If you believe a minor has created an account, please contact our support team immediately.
We may update this Privacy Policy periodically. When we make significant changes, we will notify you by email or via an in-app notification. The date at the top of this page reflects the most recent update.
For any privacy-related questions or requests, please contact us: